Contents: Introduction to role of the Executive Secretary. Understand the key attributes, skill and duties of an executive secretary. Learn effective time management and work prioritization for enhanced efficiency. Develop skills to support and manage the executive office and resources efficiently.

Contents: This programme aims to develop an understanding of the key elements of successful negotiation. Understanding customer/supplier/organisation perspective. Human behaviour, Assertiveness in negotiating. Handling the discussions. Managing conflict. Ethics and techniques of Negotiation. Reaching conclusive agreements.

Create awareness about the benefits of working in a team. Team forming strategies. Improvise collaboration amongst the team members and team leaders. Align individual goals with team and organization goals. Understanding the human behaviour and conflict resolution within team members. Inspire ownership and accountability for results in all team members.

Contents:Explore topics critical to developing effective management skills such as performance management, motivation, team development, interpersonal and communication skills, supervisory skills training and time management skills—everything you need to manage people effectively, skills required for good supervision Listening, Mission-focus/priority-setting, transparency, Delegation, taking Responsibility and Giving Credit, realism.

Contents:A manager must be proficient in a number of areas to be an effective leader, one who can motivate employees to perform at their highest capabilities. A manager differs from his subordinates because he must measure his success by what he can get others to accomplish, and not solely by what he can do on his own. You will learn following skills: communication, Personal Influence & Negotiation, Leadership & People Management, Business Management, Finance and Project Management.

Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.

Contents: While the basic Core Competencies with respect to education & experience are standardised, personal behavioural attributes influence the work discipline and organisation culture, which in turn determines the success of the individual and organisation as a team. Researches prove when personal attributes and work demands match, the individual & the organisation both stand to gain with the association. Thus, benchmark profiles were created idealistic to the industry culture (varies among the industries); Individual personal profiles are then matched with their current job profile and that with the next nearly matching profile. This enables a better fitment of personnel & process within the organisation and yield higher productivity, efficiency, team bonding and talent retention.

Contents: Workplace attitudes have an effect on every person in the organization, from the employees to the company owner. Attitudes help to develop the prevailing workplace environment that determines employee morale, productivity and team-building abilities. Understanding how positive and negative attitudes affect the workplace is an important tool in creating a harmonious workplace

Contents: 3Ps of time management. Advanced goal setting. Introduction to work prioritisation and decision making. Elaborating on the usage of time tracking tools, understanding the common time waster and handle interruptions. Enable to develop personal initiative & beat procrastination, delegate the right way for the right reason and develop own individualised goals & plan of action.